Testimonials

At Crosby & Woods we pride ourselves on delivering a professional, personal service to each and every one of our clients.


"Many thanks for your attention to detail, and promptness in dealing with all my queries and concerns, and for your honest and expert advice and guidance. I really felt well supported and I am thoroughly grateful for that.’"


Mrs E – Matrimonial Client


"I recently commissioned Gemma Thew of Crosby & Woods solicitors to re-do our old and out of date wills for myself and my husband. Thinking about your will and ultimately thinking about your death or your husband’s death is not an easy or pleasant activity but Gemma’s manner and compassionate professionalism  made the whole experience pain-free. She explained everything clearly and gave helpful suggestions based on our individual circumstances. She also advised on including my business in my will which was something no one else had ever alerted me to. I wholly and highly recommend Gemma and Crosby & Woods to anyone looking at having their wills created from scratch or re-written. Thank you to Gemma!"


M.Fenn- May 2017


"Marie you are an absolute star!
I have to say the service you provide is so refreshing." Elise, Brighton- April 2017


"I wanted to write and say a huge THANK YOU to you both for all your help and support over the past three months. You were a great help to me to finalise everything and to manage it all so smoothly."Mr T, Brighton- October 2016


"Thanks again for all your support with this David, you’ve been great as was the final outcome you achieved for me. The whole accident and serious injury experience was very unpleasant for me but your support and advice throughout has made it all so much easier so thank you!" C Rudder, Hove- October 2016



"I would like to say how happy I am with the services of your team. Helena excelled herself dealing with a difficult and challenging (for many reasons) sale of my property, lease extension and sale of garden, all of which has been completed today.
I started the process with Dean Skinner, and was then handed over to Helena, although Dean did take time out to meet with Tony (my husband) and myself to sign the forms at a moments notice when needed.

Both Dean, and especially Helena were excellent and were always happy to answer my questions and keep me updated.
Never was a phone call or email ignored.
Thank you once again to both of them, they are a credit to your company, and I would have no hesitation in using again or recommending."- S Meah- October 2016


"Dear David,


I felt I must write to say how well Dean and Helena have looked after me during the recent sale of a flat. This was a small matter really but it arrived at a very difficult time for me and Helena especially, was extremely supportive and helpful.

These things are always a bit stressful for those of us not versed in the law but Helena was approachable throughout and helped me find a sense of perspective amidst the sea of endless queries.

They dealt  very professionally with many more queries and demands than I knew about  and for this I am also grateful. Without them there were times when I could have cheerfully pulled out." Ms A Cotton, Hove- August 2016


"Hi David, I have just returned home to find the cheque in settlement of my claim! I cannot thank you enough for the outstanding work you have done to help me achieve this. Needless to say the service, I have received has been exemplary - and the resulting outcome is amazing!! I certainly could not have achieved anything close to it by myself. You have been amazing.  Once again thank you for your determined and speedy work here! I am frankly astounded with your result achieved for me!"  Mrs R Williams- August 2016


"Dear Gemma

thank you for the very professional and kind way in which you handled my case.  If I or any one I know ever have need of your services I would recommend your firm without hesitation." Anon- August 2016


"We would like to thank you for all your hard work and patience.  Without your help and expertise I don't know where we would have been" Mr & Mrs B- July 2016


"efficient, friendly, helpful service given" Mr P H- June 2016

"Lucinda came by way of personal recommendation - court case wanting to keep my license - kept license, Chichester court to overturn revocation of my private hire licence - won case, in both instances Lucinda's knowledge and expertise has kept my livelihood.  Always friendly and helpful I cant thank her enough."  
Mr S- June 2016

"My fiancé and I are getting married in July and would like to say a big thank you to Mandy for helping us buy out first home.  We were very nervous, but Mandy explained everything and put our minds at rest.  11/10 thanks C&W! Miss K- June 2016 


"I want to thank you especially for your work and being so patient considering the problems"

S Shanin- June 2016


Conveyancing client sale and purchase - "Excellent service, always available and went through without a hitch.  Would not hesitate to recommend"

Mr C Robins- July 2016 


"I was awarded more than double the amount of compensation to what I was actually expecting. I also kept 100% of my award and David managed to achieve this while most other solicitors were trying to persuade me to use them but at the cost of having a Success Fee of 25% off whatever compensation I was awarded being paid to them.

David handled my claim in a very personal and professional manner from day one to final settlement and I felt like I was completely involved in the whole process and that my views were always given paramount importance whenever decisions had to be taken. I would not hesitate to recommend Crosby & Woods Solicitors to my friends and family if ever they need legal advice."

J Thorley, Sussex


"I was going to represent myself for the charge of drinking under the influence of alcohol but decided to try find a solicitor as I feared in front of a judge I would stumble on my words with my regrets on the incident.

 
I had searched around a few solicitors and the fee's were astronomical! I got in touch with Lucinda who was non judgmental and charged a very fair price. On the court day, before the case hearing she spent time with me (also responded to emails before the day) she listened intently to the responses to her questions and conveyed them to the judge in a superb manner.
 
I would not hesitate to contact (or refer) Lucinda again should the need arise for myself (or others) in a speciality of Crosby woods.
 
Court is not a nice experience but due to Lucinda's professionalism and efficiency. The whole experience was a lot less daunting and thankfully she managed to gain a result would never have imagined.
 
Thank you so much!"

Anon- May 2016


"We are writing to say how pleased we were with Gemma's expert and thorough advice whilst recently drawing up mirror wills for us. Gemma explained clearly in plain English the legal terminology regarding our wills plus she was a pleasure to deal with whilst being thoroughly professional but approachable at all times."

Mr J & Mrs R Morales, Hove- May 2016


"Dear Lucinda
I just wanted to drop you a line to say thank you for all of your help and support over the past couple of weeks. Your advice was invaluable and I'm sure you helped me to get the best possible outcome in the circumstances."

Anon- May 2016


"Dean and Helena have been exceptional at every stage of our conveyancing process. We had a very tight deadline to meet and their speed and regular communication ensured we took ownership of our new property swiftly. 

We will definitely recommend their services to our friends and colleagues."

Mr D Ramirez, Shoreham


"We were very pleased with the efficient way in which our Wills were handled. We previously spent six months with a previous firm trying to get them sorted but Gemma took less than 4 weeks. We would highly recommend them and we will not hesitate to use them again.Thank you once again for everything"

Ms P Pumphrey


"Gemma has been working with my husband and I to draw up our wills. Despite a complicated situation (for example, we both have children from previous relationships and my husband’s children live abroad) Gemma remained patient and professional at all times and I would thoroughly recommend her in the fields of wills and family law. Thank you Gemma

Having used many solicitors in the past with great disappointment, Crosby & Woods were an absolute breath of fresh air, they treated us superbly in a professional and friendly way at all times, and nothing was ever too much trouble for them (including even working late on Christmas eve!). Great value, great service, great firm, 10/10.

Thanks Daniel and Lucinda I couldn’t recommend you guys enough"

MR K W, Brighton


"When I first met Gemma Thew of Crosby and Woods Solicitors, I was feeling vulnerable and run down as a consequence of a negative family situation, with an unreasonable and aggressive ex- partner and with a small child involved. I initially felt nervous of approaching a Solicitor for help, but the relief I felt once Gemma began to facilitate communication and negotiation between myself and my ex partner was enormous. Her involvement created a strong and long overdue boundary. Unfortunately, a reasonable arrangement could not be met between myself and my ex-partner through negotiation, so I took the step of proceeding to court. Gemma always dealt with my family matter, and with me personally, in a sensitive and professional way. There was no judgement from her on my situation and she always offered calm and clear advice. All the work that Gemma undertook on my behalf was delivered impartially, and with insight and understanding. As a result of this professional approach I felt heard and therefore reassured.

I would highly recommend Gemma Thew to anyone who is dealing with family breakdown and have reached a point where negotiation fails to exist."

Ms K Marie


"I just wanted to drop you a note today (as tomorrow and the forthcoming weeks will be manic!!) to say thank you for the two pieces of conveyancing you have done for me in the last 6 months. Firstly the sale of my home and now the purchase of my new home which is due to complete tomorrow. I have found you extremely conscientious and have constantly felt reassured in all proceedings and your service has been outstanding."

Mrs. H Osborne, West Sussex


"I was very impressed with the efficiency and clarity that Marie showed in handling my sale and purchase. Huge thanks to Marie for progressing these matters, even corresponding with us on Saturdays and evenings."

Mr. K Thomas, Brighton


"Dear Daniel, I am writing to thank you for the work this week and last to bring the purchase of this property back on track. Having been very badly let down by my previous conveyancers on the proposed day of exchange, I was in despair and fearful of losing the house on which our heart had been set for months. You took over the file from scratch, and less than a week later - with new leases drafted and agreed, all forms and contracts signed, mortgage offers in hand, we have exchanged contracts. This has to be a record! I cannot thank you enough for your excellent work, and I wanted to say so."

Miss M P, Brighton


"The service provided by David was faultless, I was always made to feel supported and communication was constant and clear. I got an amazing result without feeling as though I had to do much at all. Highly recommended."

Miss A Friel


"Crosby & Woods have acted for us in 3 different property transactions and in each and every case we have experienced a superb level of professionalism, service and attention to detail, especially from our solicitor at the firm Patrick Richards."

Mr. T Varnfield


"I can honestly say that for the first time I have been entirely happy with the services of a Solicitor! May I thank you David for your most friendly, helpful and successful work on my behalf in my personal injury claim."

Ms A. Lalor, Brighton 


"Just wanted to say a big thank you for all your hard work on the purchase and sale of our properties. We could not have had such a smooth move without your help and we have already recommended you to our friends who are about to move. Many Thanks"

Mr & Mrs M Boast, London


"I would most definitely use David and the firm again. I was quite amazed at how smoothly and easily everything was handled, I felt I was being treated as a personal friend."

Mr Cyril Mount, Brighton


"My cleaning company based in Brighton suffered a bad debt, as a result of a customer cancelling their contract before in ended. Mr. Crosby dealt with the matter very efficiently, resulting in a satisfactory settlement being reached. I was impressed that my calls were returned promptly and that all enquiries were dealt with in a very efficient and professional manner."

Mark Vroobel - MD, BHCM Ltd


"Letters, calls and emails replied to on same day – frankly very impressed and very pleased too as that’s not my past experience of other firms’ I.Roberts ‘Yes and Yes again, I would definitely recommend this firm to others."

Ms. S Pearson, Brighton


"Dealing direct with my solicitor at all times, rather than a secretary or assistant taking messages – well that was most unusual but a very pleasant change indeed!"

Mr. C. Mount, Brighton


"The service I received was exceptional and significantly superior to any I’ve experienced in the past – thank you"

Ms A Lalor, Hove


"I hope of course that the need to instruct a solicitor again on a personal injury claim does not arise but if it did I would know that I was in safe and capable hands at all times at this firm."

Mrs C Vinton, London


"Plain English, no airs and graces, just sensible and practical legal advice that sees the bigger picture and how to achieve the desired result with the least amount of stress."

Mr J Harwood, Brighton


"Many thanks for your support this afternoon Lucinda. It surely was a very good job done by you with your preparation and delivery when the magistrates say that their hands are tied in this matter, which meant we got the very best result we could have possibly wished for in the circumstances ! Many thanks again and I will certainly share your details with anyone who needs a solicitor in future."

Mr J S, Brighton


"We employed Jackie's services when we sold a property a few years ago. We then purchased a property towards the end of 2014 and immediately got in contact with Jackie, even though she was moving practices, as her services had been exemplary the first time. She dealt with the conveyancing for both in a timely, efficient and experienced manner and kept us informed throughout. We would have no hesitation in using Jackie's services in the future and recommending her to others."

Mr & Mrs M Stubbs, Sussex


"We used Crosby & Woods Solicitors for the sale of our flat in Brighton and we were thoroughly impressed. Gemma Hewitt was efficient, incredibly responsive and went over and above our expectations. We will most certainly use Crosby & Woods again in the future and would highly recommend them to anyone in need of a solicitor."

Mr & Mrs L Street, Brighton


"Thank you so much for all you’ve done to get this purchase of my first business completed Pat. I am extremely grateful for all your hard work and advice."

Miss F.S. , Shoreham –by-Sea.


"Thank you for your prompt and efficient service”.

Mrs B.H. Lancing


"Just a short note to say I found Jackie to be extremely helpful in every department, and very professional at all times in her approach and with the work that she did. Any advice I needed was always quickly given to me and gratefully received by me so that I could relax knowing she was on the case with my best interests at heart at all times. Thank you."

Mr M Ladd, Sussex


"Thank you for writing our Wills for us. We were very impressed with you and will recommend you and your firm to friends and family. Catherine & Emma, Brighton Marie, Thank you so very much for all of your hard work and support during my divorce process. I appreciate it was a much more difficult scenario than usual as I am based on the other side of the world but you bridged that distance gap effortlessly. Your clear advice and assessment of the various options available to me throughout was absolutely invaluable. I will certainly use Crosby & Woods for my affairs in U.K. in the future."

Mr G, A.